- Review our group type criteria and rates below. Then decide on the date or dates you would like to visit us. Consider the bonus experiences and tickets you would like to add to reservation.
- Click the link at the bottom of the page to be directed to our Group Booking Portal.
- Click “Login” for both new and returning patrons. If you are signing up for the first time please click the link for new patrons. You will be prompted to create your account. There is a onetime validation step for new accounts, be prepared to stop here until your group type is validated by our staff. This will ensure that you see the correct rates and dates available to your group the next time you sign-in. If you need immediate validation during zoo business hours please call 309-799-3482 ext. 239 or email firstname.lastname@example.org. If you are a returning customer you may log in and make adjustments to your reservation under the “my account” tab or search our calendar to book your visit. If you are not able to proceed past entering your headcount your account is not yet validated.
- Once you have finished making your selections and have completed your transaction you will receive an invoice via email to the address associated with your account. If you did not make your payment in full at the time of check-out please note that payment in full will be required 2 weeks before your visit date. Payments are made online and can be made in increments if needed.
- Please contact us to arrange ticket pick-up once your invoice is paid in full otherwise your tickets will be waiting for you at the time of your arrival.
If your group has guests that will be using passes or a member to enter the zoo will be admitted through of general admission gates and may join your once inside the zoo. They may also request a hand stamp to return to your group in the plaza if you have not entered yet.
Group rates are not available for walk-in customers.
Regular parking rates are applicable to all guests please notify group members who will be joining you in their personal vehicles if your group does not intend to purchase parking with your reservation ($4.00 per vehicle for the 2020 season).